• Our clothing is specially made with the finest materials and using highly innovative techniques. We recommend storing your clothes in cotton covers. (Avoid plastic wrap) and store in a cool, dry place for long-lasting use. In case of rain or snow Please hang it to dry and clean it carefully with a soft cloth to remove stains.

• For denim, use traditional fabrics or indigo dyed for a vintage look. which the color may fade over time

• Most haute couture products are recommended to be dry cleaned. Fur and leather should be serviced by a specialist. Please refer to the recommended cleaning method on the care label on the inside of the garment.

Traiwas offers domestic delivery in all countries where online or over the phone orders are placed. Luxury delivery service Delivered to your hand by Traiwas, only in New York City.

Yes. It takes 3-7 business days after last items become available.

• Not free.

• You will received a several emails during the ordering process. to inform you of each status of your order.

• You can also use your personal account by log in to your TW account to track the status of your order.

• Want to know more or get help? Please contact our customer service.

• You can pay by debit card, credit card or bank transfer. It depends on the country where your order is processed.

• To pay by bank transfer you must contact our customer service.

• Accepted cards are Visa, Mastercard, JCB and American Express.

• Your bank will be contacted to authorize the payment.

• All transactions are secure. Traiwas' website offers SSL encryption to protect your personal and payment information.

• Traiwas does not store any credit card information.